• 25-Jan-2018 to 26-Mar-2018 (CST)
  • IT
  • St. Louis, MO, USA
  • Full Time

Health Insurance, 401K Matching, Vacation/Paid Time Off

Help Desk Technician

Are you a IT professional looking to grow your career? Interested in helping a driven outdoor site furnishings company grow? If so, come be a part of the Anova difference! Our Help Desk Technician will be responsible for the following:

  • Answer and resolve all internal customer IT queries and help tickets.
  • Elevate higher level tickets to 3rd party support team and maintain 24 hours status check follow ups until resolved.
  • Order, set up, and replace as necessary all new hire's and current employee's IT equipment to include computers (Windows and MAC), phones (cell phone and landline), tablets, printers, and all other relevant equipment.

Why Anova?

  • Flexible 40-hour Work Week / Friendly and Casual Atmosphere
  • Competitive Salary, Paid Holidays, Annual Profit Sharing
  • Medical, Dental, Vision, Life Insurance, 401(k) Matching
  • Education Assistance, Use of Company Condo at Lake of the Ozarks
  • Open Door Policy / Innovative Environment

What we require:                             

  • Honesty & Integrity
  • Respect
  • Basic IT Skills Computer Hardware/Software Setup, Windows 10, Networking, Troubleshooting
  • Strong Communication & Customer Service Skills
  • Problem Solving Ability
  • 1 3 years of Help Desk Experience
  • High School Diploma

Anova provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Anova complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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